Moderator: Deborah E. Swain, PhD
Presented from NCCU
Broadcast Link: Seminar
Since 2014, graduate students in the Masters of Information Science (MIS) degree program at NCCU have been testing the usability of tools, apps, and expert systems designed to enhance access to relevant information about improving healthcare. As research adviser, Dr. Deborah Swain, Ph.D., in the School of Library and Information Sciences (SLIS), has prepared students and guided research on UX (user experience). The presentation will provide a “kaleidoscope” review of the research, including award-winning poster presentations, which include studies of a knowledge-based system that described migraine headache symptoms and an expert system providing diabetes and healthcare resources. Each of the early studies aimed to improve how users find healthcare information in the NLM (National Library of Medicine) databases and local resources based on a front-end tool. Most recently, students investigated a mobile app to attract young adults to interact about healthy eating and a comparative study of FitBittm bracelets and mobile apps such as Health Apptm. The thesis used in all the research projects is that researching interfaces for user-friendly designs and observing human-computer interactions in terms of navigation, understanding and learning can lead to recommendations to improve product development and healthcare tools. Joining Dr. Swain in discussing the research studies in usability are MIS graduate assistants Michelle Robinson and Bijaya Sharma.
Dr. Deborah E. Swain, PhD., is Associate Professor in the School of Library and Information Sciences at NC Central University in Durham, NC. She has over 20 years experience in process engineering, organizational design, business and technical training for corporations such as IBM, AT&T, and Lucent Technologies/Bell Labs. In 1999, she completed her doctorate in Information Science at the University of North Carolina at Chapel Hill. She also has an MA from UNC-CH in English and a BA from Duke University. She has presented at conferences, published articles and contributed chapters to books on social network analysis, collaboration, health informatics, and knowledge management. In addition to her faculty position at NC Central University, Dr. Swain has also taught at UNC-Chapel Hill, NC State University, and Campbell University. She currently teaches graduate courses in health informatics, expert systems (knowledge bases) and human factors (usability research). Ms. Michelle Robinson (MIS student) has her BA in Public Health Education from NCCU, has studied healthcare in Africa, and is completing an internship at Durham County Health Services. Ms. Bijay Sharma (MIS student) has an undergraduate degree in veterinary science from Nepal, is studying health informatics, and recently was part of an award winning poster presentation at the 2018 NCCU Research Symposium (“Usability of Tool for Tracking Fitness” with Tomika Royster and Sparshini Thota).